Delivery Policy

STANDARD UK 3 DAY/48 /24 HOUR TRACKED SHIPPING :

Give Me Cosmetics aims to GIVE YOU your products in the quickest possible time.

Our products are delivered using DPD, Royal Mail & DHL delivery service and should be expected to be delivered to you within the following time frames: 

  • Standard orders for within the United Kingdom should be delivered within 3 working days when orders are made before 3pm. If orders are made after 3pm, your item/s will be dispatched the following day. Delivery costs to the UK are £2.99 (set amount with additions of weight etc). This excludes bank holiday’s and weekends, these days are additional.

  • Express Tracked 48 hour delivery is dispatched the same day providing orders are placed before 2pm. This service does not include weekends/bank holidays.

  • 24 hour Tracked delivery is also available to select at checkout. The item will be dispatched the same day providing orders are placed before 2pm. This service does not include weekends or bank holidays. Please note, if orders are ordered on a Friday, please consider that there is a possibility that your order may not arrive until Monday at busy periods with our courier service. 

Please ensure all details are submitted correctly at the check out point. In the event of any incorrect details being submitted, the customer will be held solely responsible for any further charges (re-delivery etc). Delays will occur if incorrect details are submitted. 

International Delivery

International orders should be delivered within 5-10 working days, but could take up to 30 working days, especially throughout the COVID19 pandemic. 

Please note:

Any orders placed for a location outside of the EU, your order may be subject to import charges and taxes. These charges are applied when the order reaches the local customs office of the intended destination. Please note that we have no control over these charges and so we cannot predict the amount as charges will differ depending on the value of the order. When placing an order from our website for any international location, you will be responsible for payment of any potential import taxes and duties. For any information regarding potential charges, please contact your local customs office. We will not be liable or responsible if you do not pay any import duties or taxes. This also applies to any orders returned to us from any destination outside of the EU.

We kindly remind you that you must comply with all relevant laws and regulations of the country of destination for the ordered products. We will not be liable or responsible if you break any such law.

COVID-19 UPDATE 

We are pleased to announce that Give Me Cosmetics will still be running as usual at this uncertain time however, please note that we are currently experiencing delays in delivery due to COVID-19, we are working with limited staff to stick with the social distancing guidance and then there are further safety procedures that royal mail has to go through in addition. 

We are fully compliant with the Governments safety guidelines and have put measures in place to ensure the protection of our staff and our customers. We are working together with Royal Mail to ensure that your parcels arrive with you under the correct protocol.

We hope our products bring some joy at this unfortunate time, at a time when self care & wellbeing is most important. 

Please stay safe 

Love Give Me x

 


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